Blueshirt Media Joins the Dazos Partner Program — What It Means for Treatment Centers
- David Sichel
- Jul 9
- 5 min read
If your treatment center runs on Dazos, your AI admissions support now has a direct path into the platform your team already uses every day. Blueshirt Media has been accepted into the Dazos Partner Program, connecting HIPAA-compliant AI call answering, missed-call text-back, and outbound lead re-engagement with the behavioral health industry's leading CRM.
What Is the Dazos Partner Program?
Dazos is the market-leading CRM platform built exclusively for behavioral health. Founded in 2021 and headquartered in Boca Raton, Florida, the company serves more than 1,500 addiction treatment and mental health facilities nationwide. Dazos raised $25 million in Series A funding in 2025 from Radian Capital and integrates with leading EMRs including Kipu, Lightning Step, Sunwave, Netsmart, and Alleva.
The Dazos Partner Program connects vetted technology partners with treatment centers inside the Dazos ecosystem. For facilities already using Dazos to manage admissions, billing, marketing attribution, and alumni engagement, partner integrations extend the platform's capabilities without requiring new systems or workflows.
Blueshirt Media's acceptance into the program means treatment centers using Dazos now have access to AI-powered admissions support purpose-built for behavioral health — not adapted from a generic answering service.
What Does Blueshirt Media Bring to the Dazos Ecosystem?
Blueshirt Media is a HIPAA-compliant AI admissions and call answering platform built exclusively for addiction treatment centers and recovery programs. The platform handles three core problems that every admissions team faces:
Problem | What Blueshirt Media Does |
Missed after-hours and overflow calls | 24/7 AI call answering with structured intake — no voicemail, no hold time |
Callers who hang up before reaching admissions | Missed-call text-back sends an immediate follow-up text to re-engage the caller |
Inactive leads sitting untouched in the CRM | Outbound AI re-engagement campaigns that have produced a 22% engagement rate on 5,000 cold contacts |
Every interaction runs under a signed Business Associate Agreement with full HIPAA compliance — including encryption at rest and in transit, audit trails, and crisis escalation protocols that route callers in medical or psychiatric emergency to appropriate resources.
Why Does CRM Integration Matter for AI Admissions?
An AI system that answers calls but does not connect to the admissions team's CRM creates a data silo. Calls come in. Leads get qualified. But the information sits in a separate platform that no one checks consistently.
Direct CRM integration solves this. Every call, every transcript, every qualified lead appears in the system the admissions team already works in — whether that is Dazos, Kipu, BestNotes, Lightning Step, Salesforce, or HubSpot. No manual data entry. No spreadsheet exports. No leads lost between systems.
For multi-location treatment organizations — a growing model in behavioral health — integration also enables location-based routing. A caller in Houston gets routed to Houston admissions. A caller in Philadelphia gets routed to Philadelphia. The AI handles geographic qualification automatically based on the caller's location and the organization's intake rules.
What Results Has Blueshirt Media Delivered?
Two published case studies document the platform's impact in real behavioral health operations:
Local Treatment Center (Bucks County, PA): Blueshirt Media deployed a HIPAA-compliant AI voice assistant for Livengrin's high-volume DUI and outpatient program. The system handles 650+ inbound calls per month, has produced 34 direct treatment intake transfers per month, contributed to 175 new DUI client enrollments, supports three languages (English, Spanish, Russian), and has maintained zero missed calls since deployment.
Multi-site behavioral health organization (NDA): Blueshirt Media ran an outbound AI re-engagement campaign against 5,000 inactive CRM contacts. The campaign produced a 22% engagement rate — nearly double the industry benchmark for healthcare SMS re-engagement — with 25 calls transferred to admissions and 5 conversations exceeding 5 minutes (the highest-intent signal in behavioral health outreach). A2P 10DLC compliance was completed before launch, with the first message sent within one week of approval.
How Does HIPAA Compliance Work in This Partnership?
Any AI system handling admissions calls or patient outreach for addiction treatment centers must operate under strict HIPAA and 42 CFR Part 2 protections. Blueshirt Media's compliance framework includes:
Signed Business Associate Agreement (BAA) executed before any system goes live
AES-256 encryption at rest, TLS 1.2+ encryption in transit
Role-based access controls — no shared logins
Audit trails logging every access to caller data with timestamp and user ID
Crisis escalation protocols built into every call flow
42 CFR Part 2 consent protections for substance use disorder records
This compliance infrastructure does not change based on which CRM a treatment center uses. Whether the facility runs on Dazos, Kipu, or any other platform, the same protections apply to every call Blueshirt Media handles.
Who Provides AI Admissions Support Through the Dazos Partner Program?
Blueshirt Media provides HIPAA-compliant AI call answering, missed-call text-back, and outbound lead re-engagement exclusively for addiction treatment centers and recovery programs. We integrate directly with Kipu, BestNotes, Lightning Step, Salesforce, and HubSpot — so your admissions team sees every lead, every follow-up, and every recovered admission in one place.
We don't adapt general-purpose AI tools for behavioral health. Every workflow is built around the admissions process from the start — including BAA execution before onboarding, U.S.-based setup and support, and crisis escalation protocols built into every conversation.
Want to see how it works for your center?
Frequently Asked Questions
What is the Dazos Partner Program? The Dazos Partner Program connects vetted technology partners with behavioral health organizations using the Dazos CRM platform. Partners provide specialized capabilities — like AI call answering and lead re-engagement — that extend the platform's functionality for treatment centers and detox programs.
Does Blueshirt Media integrate directly with Dazos? Blueshirt Media has been accepted into the Dazos Partner Program, creating a direct path for Dazos users to access AI-powered admissions support. The platform also integrates with Kipu, BestNotes, Lightning Step, Salesforce, and HubSpot.
Is Blueshirt Media HIPAA-compliant? Yes. Blueshirt Media operates under signed Business Associate Agreements, encrypts all data at rest and in transit, maintains audit trails for every caller interaction, and includes crisis escalation protocols in every call flow. Compliance with 42 CFR Part 2 protections for substance use disorder records is built into the platform.
What results has Blueshirt Media achieved for treatment centers? Published case studies document 650+ calls handled per month with zero missed calls at Livengrin Foundation, and a 22% engagement rate on a 5,000-contact outbound re-engagement campaign for a multi-site behavioral health organization — nearly double the industry benchmark for healthcare SMS outreach.
How is Blueshirt Media different from generic AI answering services? Blueshirt Media is built exclusively for addiction treatment centers and behavioral health organizations. Every intake workflow, compliance protocol, and CRM integration is designed around the admissions process — not adapted from a platform built for restaurants, law firms, or general medical practices.
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