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Real Results from AI Call Answering for Treatment Centers

Case Study 1: DUI Treatment Center Answers 1,393 Calls With Zero Missed

A regional treatment provider was losing admissions to intake gaps, after-hours missed calls, and inconsistent live transfers. In Q4 2025, they deployed Blueshirt Media's AI intake system.

Results:

  • 1,393 DUI calls answered

  • 0 missed calls — including nights, weekends, and holidays

  • Live transfers to treatment-ready callers tripled from October to December

  • 236 callers enrolled in automated follow-up sequences

  • Intake no longer dependent on any single staff member

Case Study 2: 150-Bed Rehab Eliminates 85% Call Miss Rate in First Week

A 150-bed rehabilitation center in Bucks County was missing nearly 85% of inbound calls. Blueshirt Media deployed a multilingual AI voice assistant handling English, Spanish, and Russian.

First week results:

  • 231 total calls handled

  • 96% engagement rate

  • 39% qualified transfers to assessment or treatment

  • 0 missed calls

Case Study 3: Treatment Center Captures 150 Admissions From Cold Leads

An overwhelmed admissions team was losing warm leads to voicemail. Blueshirt Media implemented AI voice intake to qualify every call before it reached staff.

90-day results:

  • 25% increase in confirmed appointments

  • 150+ admissions captured from leads that would have gone cold

  • Zero additional headcount required

Case Study 4: The After-Hours Admission Crisis

We called 25 treatment centers after 9pm. 15 went to voicemail. Of the 10 that answered, not one sent a follow-up text or initiated intake. This report identifies the three gaps killing after-hours admissions and what AI fixes in each one.

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