Question 1

What is AI admissions call recovery for treatment centers?

Accepted Answer

AI admissions call recovery is a 24/7 automated system that answers every inbound call to your treatment center — including after-hours, overflow, and weekend calls — qualifies the caller, and routes them to your admissions team. No call goes to voicemail. No admission is lost to an unanswered phone.

Question 2

How does Blueshirt Media handle after-hours calls?

Accepted Answer

Blueshirt Media's AI voice assistant answers every call around the clock — nights, weekends, and holidays. Callers are greeted, qualified, and either transferred live to your admissions team or added to an automated follow-up sequence.

Question 3

Is this service HIPAA compliant?

Accepted Answer

Yes. A Business Associate Agreement (BAA) is signed before go-live. All call recordings, transcripts, and caller data are encrypted at rest and in transit with a full audit trail.

Question 4

What happens to callers who aren't ready for treatment?

Accepted Answer

The AI engages them conversationally, addresses common objections — cost, readiness, insurance, prior treatment experience — and adds them to a follow-up sequence. No caller is abandoned.

Question 5

Can the AI transfer calls directly to my admissions team?

Accepted Answer

Yes. Qualified callers are transferred live to your admissions staff. Calls that come in outside business hours are logged and flagged for morning follow-up.

Question 6

What CRMs do you integrate with?

Accepted Answer

Blueshirt Media integrates directly with Kipu, BestNotes, Lightning Step, Salesforce, and HubSpot.

Question 7

How quickly can we get started?

Accepted Answer

Most treatment centers are live within one week of BAA execution and A2P registration.

Question 8

Do you support multilingual callers?

Accepted Answer

Yes. The AI handles intake conversations in English, Spanish, and Russian.

How Admissions Call Recovery Works

Real Results

Turning Missed Admissions Calls Into Meaningful Conversations

AI Call Recovery for Behavioral Health

See it work on your calls